Save by the dog?

I have a house as u all know..and I m renting it out to this guy.
Came home form Norway and I had an email...

"The roof is filled with snow and ice..I dont dare to go up there to take it off since I might fall due to all the ice and the house has started to crack making me affraid to live here!! I even woke up the other night due to it cracked so loud!!!"

So what does one do? well here a tip:
first step: get panic..

Second step: call insurance company just to get info that my house is more than very extremely well ensured and ofc the insurance is covering 5m of snow on your roof so the entire building collapses.

Three: starts to dream of all the money she can get for no effort if house breaks down.

Four: chases a car for 6h to get her ass to look at the house

Five: The Tenant is a paranoid son of a bitch, that is afraid of climbing because he might fall (1,5m down into 1m of snow)

six: dream of how your strangling the tenant due to hes paranoid after watching the news of some huge school buildings where the roof collapsed due to bad construction during the 70thees.

Seven: Send in your friend to inspect the house on the inside since the paranoid tenant doesnt want to let you in (that actually owns the freaking house)

Eight: in you mind visualize how you kick the tenant in his balls ask him to grow up and stop being pathetic since you as a girl is less worried and paranois than him to it all, climbing, roof, snow etc.

Nine: go home, tell all you friends what an idiot rents your house, hell..write in your blogg about it and make the embarrassing call to the insurance company telling them that there is an idiot living you your house!